Effective Date: 4 March 2026

This Shipping Policy applies to orders placed on www.newbyteas.com/pl and delivered within Poland.

For any questions regarding delivery or online orders, please contact sales@newbyteas.pl or call +48 (0)22 646 06 57.

1. Shipping Methods

Orders within Poland are delivered using trusted courier partners. Available delivery options and shipping costs will be displayed at checkout.

2. Delivery Information

Please ensure that a valid delivery address is provided when placing your order. We cannot deliver to PO Boxes.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow the progress of your delivery.

Delivery times may vary depending on the destination and courier service selected.

3. Delivery Issues

If your order arrives damaged, defective, or incomplete, please contact sales@newbyteas.pl as soon as possible and include your order number and photographs where possible. We will review the issue and arrange a replacement or refund where appropriate.

4. Policy Updates

We may update this Shipping Policy from time to time. The version published on www.newbyteas.com/pl at the time of your order will apply.