Privacy Policy

Last updated: March 2026

Geralt US, Inc., doing business as Newby Teas (“Newby Teas”, “we”, “us”, or “our”), is committed to protecting the privacy and security of the personal information of visitors to our website www.newbyteas.com and users of our services.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website or purchase our products.

By using our website, you consent to the data practices described in this Privacy Policy.

1. Company Information

This website is operated by:
Geralt US, Inc.
d.b.a. Newby Teas

Subsidiary Company:
Newby Teas of London

If you have questions regarding this Privacy Policy, you may contact us at:

Email: support@newbyteas.us

2. Information We Collect

We may collect different types of personal information when you interact with our website.

Information You Provide Voluntarily

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information
  • Account login details
  • Communications with customer support

This information is used to process orders and provide requested services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website usage information
  • Pages visited and referring websites

This information may be collected through:

  • cookies
  • server logs
  • analytics tools
  • similar tracking technologies

These technologies help us improve website functionality and user experience.

3. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To process and fulfill orders
  • To provide customer service and respond to inquiries
  • To send order confirmations and shipping updates
  • To improve our website, products, and services
  • To analyse website usage and trends
  • To communicate marketing offers, promotions, or newsletters
  • To conduct surveys or research regarding our products or services
  • To prevent fraud and maintain website security

4. Sharing of Personal Information

Geralt US, Inc. does not sell, rent, or lease customer personal information to third parties.

However, we may share personal information with trusted service providers where necessary to operate our business, including:

  • payment processing providers
  • shipping and delivery companies
  • website hosting providers
  • analytics and marketing service providers

These third parties are required to protect your information and use it only for the purposes of providing services on our behalf.

We may also disclose personal information where required to do so by law or where necessary to:

  • comply with legal obligations
  • respond to legal requests or court orders
  • protect the rights or property of Geralt US, Inc.
  • protect the safety of our users or the public

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

Cookies may be used to:

  • remember user preferences
  • analyze website traffic
  • improve site functionality
  • personalize user experiences

You can control cookie settings through your browser preferences.

6. Children's Privacy

Our website is not intended for children under the age of 13.

Geralt US, Inc. does not knowingly collect personal information from children under 13 without verifiable parental consent.

If we become aware that personal information from a child under 13 has been collected, we will take immediate steps to delete such information.

7. Email Communications and Opt-Out

Users may receive emails from us related to:

  • order confirmations
  • shipping updates
  • marketing communications
  • newsletters

You may unsubscribe from marketing communications at any time by:

Please note that transactional emails related to orders or account activity cannot be unsubscribed from.

8. Links to Third-Party Websites

Our website may contain links to third-party websites.

Geralt US, Inc. is not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any external websites they visit.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, or misuse.

Our website uses Secure Socket Layer (SSL) encryption to protect sensitive information during online transactions.

However, no online system can guarantee complete security.

Users are responsible for maintaining the confidentiality of their account passwords and ensuring the security of their devices.

10. Your Privacy Rights

Depending on your state of residence (including California under the CCPA/CPRA), you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate information
  • request deletion of personal information
  • opt out of the sale or sharing of personal information
  • limit certain uses of personal information

To exercise these rights, please contact us at: support@newbyteas.us

We will respond to verified requests in accordance with applicable laws.

11. Changes to This Privacy Policy

Geralt US, Inc. reserves the right to update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on our website with the revised date.

Your continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

12. Acceptance of This Policy

By using www.newbyteas.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.